Customers of Mautic’s cloud-based products get more than just powerful software – they get a robust, bundled solution. So while our products are very easy to learn and use, figuring everything out on your own is painful. That’s why we offer resources to enable fast, effective adoption of Mautic’s cloud products.
White-Glove Service for All Our Paying Customers
For our paying customers, Mautic offers hands-on services to ensure a successful implementation. Each customer of our Mautic Cloud Pro and/or Maestro products receives:
- Named customer success manager to tailor your onboarding
- Live, interactive training sessions that go beyond canned tutorials
- Hands-on help to set up:
- Customer support to answer questions after onboarding is complete
- Monthly product training sessions to highlight our new features
- Business reviews to ensure you're achieving your goals and share best practices
Unlike other marketing automation vendors, we don’t view onboarding as just a training period. We'll get your marketing automation stood up so you can start seeing real value from Mautic in a matter of days, not months.
Robust Help Center for Free Users
For our free users, we've created resources to help you set up and leverage Mautic. Our Help Center provides 100,000+ companies using Mautic with a searchable library of FAQs, videos and tutorials, including:
- A detailed Getting Started guide for new users
- Product tutorials for setting up your Mautic instance
- Answers to dozens of the most frequently asked questions
- Release notes and videos around recent product updates
- Information about setting up popular integrations
We publish new Help Center topics frequently, so check back often. Our platform also includes in-product tips, and we’ll also send some helpful emails to guide you along the way.
See Mautic’s Pro Marketing Automation
Are you currently using Mautic’s free or open source version, and want to understand the benefits of upgrading to Pro? Schedule a quick conversation with us today.Talk to a Mautic Product Specialist